FAQ | Promotional Products

Frequently Asked Questions

Promotional Produts:

Q: What kinds of custom promotional products does BPS.com offer?

A: BPS.com offers a wide range of high-quality full-custom and semi-custom products, such as lapel pins, challenge coins, medals, lanyards, belt buckles, patches, stickers, labels, pens, T-shirts, and so on. Our promotional business products are not limited to those listed on the website If you have other special needs for promotional products, please contact us directly.

Q: Do you offer stock promotional products?

A: Yes, we have a large number of no minimum promotional products in stock. You can buy with confidence.

Q: Do you offer expedited shipping for my custom promotional products?

A: Of course, if you want to speed up the production of customized promotional products, just pay the rush fee to get the products faster.

Brand Solutions:

Q: What can you provide for my brand solutions?

A: In order to promote the development of your brand, in terms of promotional products for business, we can provide matching custom promotional products and design concepts for various occasions, groups of people, and different themes.

Q: My company is about to organize some commercial activities and needs to purchase some branded promotional products. Can you give me directions if I don't have a detailed idea at the moment?

A: Of course! BPS.com focuses on providing customers with various creative promotional products. Just contact us now, we have a professional team to build a detailed promotional product plan for you.

Q: Is there any extra charge for your brand promotion solution?

A: No, BPS.com will develop a full set of one-stop services for you free of charge.

Product Design:

Q: What format of artwork do I need to provide for my personalized promotional products?

A: These artwork formats are all available: EPS, AI, PDF, JPG, JPEG, GIF, PNG, BMP, and TIF.

Q: Do you need to charge for the design of marketing promotional products?

A: BPS.com has super rich experience in promotional product design, the most important thing is that our talented designers can serve you for free until you are 100% satisfied with the product design.

Q: I am worried that the actual custom products we received do not match the original artwork. Do you guarantee the design of my promotional products?

A: Don’t worry about this issue. Because BPS.com has an innovative artwork team, they can not only provide regular product vector graphics but also provide you with amazing 2D renderings and lifelike 3D rendering videos.

General Questions:

Q: How can I buy custom promotional products?

A: You can place an order on our website anytime and anywhere, and use our fast and professional online quotation system and design system, everything will be very smooth and fast.

Q: What payment methods does BPS.com accept?

A: We accept Visa, MasterCard, American Express, Discover, check, affirm, ACH, or money order.

Q: If BPS.com is enough to buy custom promotional products, are the designs protected by copyright?

A: The copyright of these customized promotional product designs belongs to the user and all rights are reserved. We will not publish them for distribution elsewhere.